Case Studies & Testimonials
Santander Cards Limited
scl case study.pdf
Card Collections Performance
Santander Cards Limited successfully launched their credit card in 2007. Prodant previously worked with SCL on the launch helping develop the new collections operation.
With the portfolio in place, SCL wanted to advance their operational performance and turned to Prodant.......read more
Clearstart
clearstart case study.pdf
Operational Process Development
ClearStart are a leading provider of counselling and debt solutions to UK consumers.
In a growth market environment,Clearstart needed to ensure their operation could cope with the increasing volumes and demand for their services. To ensure the business was ready for growth they wanted.....read more
Cheltenham and Gloucester
c&g case study.pdf
Sales Performance Development
Cheltenham and Gloucester provide mortgages and savings and are part of the Lloyds TSB Group. In the early part of 2007 and with competition for the mortgage marketplace intensifying, C&G needed to achieve higher levels of mortgage, loan and......read more
Agilisys
agilisys.pdf
Training Outsourcing
Agilisys is a leading UK IT services and outsourcing provider with a key component being Agilisys Contact Services & their call centre outsourcing division.
To support their recent growth they needed to develop and retain staff across all levels of their business.....read more
Newman
newman case study.pdf
Newman Training Strategy Review
"Prodant delivered some sales training for my organisation. In a short space of time Prodant became experts and the results have been excellent. In a short amount of time, Ady has assisted us in developing the training so it could be used off-site. The work was carried out quickly and a to a high standard. Prodant was a pleasure to work with and has built a strong working relationship with my team".
"The Prodant consultants quickly became integral to my team through their hands on approach. They exceeded my expectations, delivering a high quality output with a highly flexible approach. Their enthusiasm and desire to make my business succeed had a positive effect on the whole team."
"Prodant have taken the time to understand the requirements of our business, identify the gaps in our training strategy and listen to the needs of our staff. Using this foundation Prodant have then devised highly effective bespoke training solutions that have radically improved the productivity of our operation. Working with Prodant has delivered real business benefit and has proved to be a very effective partnership"
"The Prodant team has a depth of knowledge across the credit life cycle. They effectively use this to deliver solutions that drive business performance through a hands on approach that is tailored to business requirements"
"Right from our first engagement with Prodant it was clear that here was an organisation that went beyond delivering the basics to really get to grips with our business processes and specific requirements. With Prodant we knew that we could collectively come-up with a customer contact solution that struck the right balance between delivering the performance and flexibility our customers needed!"
