About us:

core values

Prodant is a boutique, niche consultancy that prides itself on its delivery capability. We aim to be involved in not only the design, but also the delivery of all change elements our clients face - be that people, process, systems or strategy.

We work with any business that utilises call centres to deliver customer service and / or has a credit risk consideration. These skill sets transcend industry sector and lessons can be applied from one to another, ensuring best practice and improved products, service delivery and profitability.

core values
knowledge sharing, integrated approach, best practive sharing, subject matter expertise, practical advice, sharing ownership for success, incisive analytical mindset, adding real value

Prodant continues to work across multiple industry sectors with various blue-chip clients

financial services debt collection services utilities media and telco call centres public sector client types
Abbey
Agilisys
C&G
Capital One
Clearstart
e-on
Everyday Financial Solutions
HBOS
Ikano
IMFS Improved Financial Solutions
London Scottish Bank
Newman DCA
NHS
Sabio
Santander Cards Limited
Sav Credit Limited
SKY
Spring
TDX Group

Our people are our success. That is why we ensure we recruit people that have a proven track record in delivering benefits. We have recruited and continue to recruit excellent individuals that can work with any business and add value immediately. By focusing on our people we can achieve our mission of delivering benefits to our clients.

Our broad range of experience covers multiple industry sectors and we are experts in people development, training, credit risk management and call centre performance.

Keith BinleyOur MD - Keith Binley

  • Background - Keith Joined GE Capital from University after studying operational research and Statistics. He then moved to Capital one as the first Nottingham employee to help set-up the new credit card operation. In 2001 he left corporate life to pursue his ambition to develop his own business, paving the way to set-up Prodant.
  • Goals - To build long term sustainable relations with our clients.
  • Still harbours a desire to play for England! (Rugby, Football or cricket... doesn’t really mind)
  • Likes - His wife and family, Nottingham Forest (when they win!), Skiing, Tennis and Playing Bass Guitar.
  • Dislikes - Keith has never really understood the need for desiccated coconut!

Speak to Keith directly on: 07971 953780

ezine update

PRODANT IS THE NEW SKILLS DOCTOR FOR CHASE CREDIT

Into it's second succesful month, Prodant has become the new skills doctor for Chase Credit offering useful help and advice, tools and techniques for the Credit Risk and Call Centre Industries.

> LEARN MORE

WHAT WE DO

Credit Risk Management
Call Centre Consulting
Call Centre Training
Data Modelling, Scorecards & Analysis
Management Skill Development

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OUR CLIENTS

our clients
See "About us" for more client details